The department’s responsibilities encompass a broad range of community-focused services and administrative functions, each essential to enhancing the quality of life for residents. Community Facilities management involves the upkeep and optimization of public spaces such as parks and recreational centers, ensuring they are accessible and well-maintained. Libraries and museums serve as vital cultural and educational resources, offering residents opportunities for learning, research, and engagement with local history and arts. The department also plays a crucial role in promoting tourism and local economic development by creating and supporting initiatives that attract visitors and stimulate local businesses. Traffic and law enforcement are critical for maintaining public safety and order, while youth programs and employment recruitment initiatives aim to provide opportunities and support for the younger generation and job seekers. Skills development and human resources functions ensure that municipal staff are well-trained and that recruitment processes are fair and effective.

Administrative and operational efficiency is another key focus of the department. The Committee/Secretary role involves organizing and managing committee meetings, documentation, and correspondence to support decision-making processes. Records Management ensures that municipal records are accurately maintained and easily retrievable, supporting transparency and accountability. The management of municipal buildings and the role of the receptionist contribute to the smooth operation of municipal offices, while Information Technology (IT) is crucial for implementing and maintaining enhanced administrative systems. These IT systems streamline processes, improve communication, and support the overall efficiency of municipal operations. Collectively, these responsibilities ensure that the department not only supports community development and services but also upholds high standards of administrative excellence and operational effectiveness.